Week 5
3/5/2010
- Has found the source of the problem of the PC that kept hanging (30/4/2010). It is cause by a software that is used to reset the PC to the original state after each reboot. The software (called DeepFreeze) is used to undo any changes to the PC at the C partition. The software is part of the security software used by MPM.
- Troubleshoot a network problem at the Department of Management services.
- Maintained 3 PC at the Department of Management Services.
- Installed back 2 PC back at the workstation around MPM's building after maintenance has been done to the PCs. The workstation is useas a kiosk to provide free internet access to the public.
- Done a troubleshoot towards a laptop used by a staff of MPM. The laptop kept restarting a few minutes after usage.
Week 6
10/5/2010
- Installed a printer at a meeting room for the use of the auditors visiting and evaluating MPM for ISO 9001:2008
- Preparing the documents and sorting them out for the audit process.
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