Feeling Comfy

Recap Of Industrial Training For Week 5 & 6

Week 5

3/5/2010

• Has found the source of the problem of the PC that kept hanging (30/4/2010). It is cause by a software that is used to reset the PC to the original state after each reboot. The software (called DeepFreeze) is used to undo any changes to the PC at the C partition. The software is part of the security software used by MPM.

4/5/2010

• Troubleshoot a network problem at the Department of Management services.

5/5/2010

• Maintained 3 PC at the Department of Management Services.

6/5/2010

• Installed back 2 PC back at the workstation around MPM's building after maintenance has been done to the PCs. The workstation is useas a kiosk to provide free internet access to the public.

7/5/2010

• Done a troubleshoot towards a laptop used by a staff of MPM. The laptop kept restarting a few minutes after usage.

Week 6

10/5/2010

• Installed a printer at a meeting room for the use of the auditors visiting and evaluating MPM for ISO 9001:2008

11/5/2010

• Preparing the documents and sorting them out for the audit process.

The Learning Curve

Recap Of Industrial Training For Week 4

26/4/2010

• Maintained 2 PC at the department of urban planning.

27/4/2010

• Troubleshoot a printer that is out of ink.

28/4/2010

• Making a ghost copy for 2 PC. these PC's is used for public internet access at the payment counter. Ghost copy is he process of copying the contents of one computer hard disk to another disk or to an "image" file. Ghost copy will provisioned the PC with a standard set of software so that a new user is ready to go straight away with a complete application suite and does not have to waste time formatting the PC and installing individual applications.

29/4/2010

• Done a maintainence towards 4 pc at the department of urban planning.

30/4/2010

• Done a troubleshoot towards a PC. The PC kept hanging after a minute or two after start-up. Currently still diagnosing the problem.